Office 365 Administrator

Role Description

We are looking for a skilled Office 365 Administrator to join our IT team. The ideal candidate will be responsible for managing and supporting our Office 365 environment, ensuring its optimal performance, security, and availability.  You should have a deep understanding of Office 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and other related applications. This role is critical to maintaining the productivity and efficiency of our organisation by ensuring that our Office 365 environment is reliable, secure, and up-to-date.

Key Responsibilities

• Manage and support Office 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive
• Monitor system performance and ensure optimal operation of Office 365 environment
• Manage user accounts, permissions, and licenses
• Implement and maintain security policies and compliance measures including multi-factor authentication
• Troubleshoot and resolve issues related to Office 365 services, co-ordinating with Microsoft support as necessary
• Plan and execute migrations, updates, and integrations with other systems
• Provide end-user support and training for Office 365 applications
• Collaborate with other IT professionals to implement best practices
• Develop and maintain documentation for Office 365 configurations and procedures
• Stay updated with the latest Office 365 features and updates
• Ensure data backup and recovery processes are in place and tested
• Manage and configure Office 365 groups and distribution lists
• Monitor and manage Office 365 service health and incident management

Required Skills & Experience

• Education:
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are advantageous
• Experience:
  • 3+ years of experience managing Office 365 environments
• Technical Skills:
  • Strong understanding of Office 365 services and applications
  • Experience with Exchange Online, SharePoint Online, Teams, and OneDrive
  • Familiarity with security and compliance features in Office 365
  • Experience with data migration and integration projects
  • Knowledge of networking and Active Directory
• Personal Skills:
  • Able to work independently and as part of a team
  • Ability to manage multiple tasks and projects simultaneously
  • Strong attention to detail and organisational skills
  • Excellent problem-solving and troubleshooting skills
  • Proactive approach to system management and user support

Xperate Benefits

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